It’s no surprise that organizations have been disrupted by the onset of COVID-19. And with the goal of “flattening the curve”, new government guidelines and consumer spending needs have forced organizations to innovate in order to thrive during this time.
Our latest edition of the Customer Engagement Report uncovers trends of how marketers have been impacted and are adapting their activities and investments as a result of the COVID-19 crisis. Insights include:
96% say customer marketing innovations are here to stay
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